*SMS story that happened in one of our practices.

We send SMS text messages to confirm patients' appointments first thing every morning. I have always wondered if it was worth while and recently I was totally convinced. One of our patients, Joan, arrived for her appointment on time and thanked us very much for sending the reminder text earlier that day. She said that she had completely forgotten about the appointment. After the examination she bought some glasses and the profit from her was just over £100. I then calculated that the £100 equates to over 1500 texts. So I now make sure that we always send the confirmation texts which only takes a second using Opticabase.

Latest News:

Easy exporting of email addresses for email marketing.

Automatically updates Maser/Mstr/Mst to Mr when a child reaches 16.

Reception Plus now includes contact lens history.

Domiciliary: Print the days forms off with a single click.

Track how effective your reminders are.

Diary alert when a patient is a serial non attender.

Hobbies etc (eg Loves rimless, golf, swimming) added to Reception Plus.

Now you can send SMS messages to specific target groups or your whole database.

Incremental encrypted backups now standard.

Keep track of reasons for remakes.

Keep a track of staff holidays and sick days.

Easy print address labels for patients, GPs and Suppliers

Keep track of Petty Cash.

New KPIs to compare previous years sales to this years to help create sales targets.

Tim has joined Opticabase Support for Priority Club members and pay monthly practices.

Reduce reminder postage costs by sending reminders by email or SMS depending on the patient.

Email next day's diary to your Optician.

New monthly payment option.

Know your patient's face before they come in - Photo of patient displayed on their details.

New mailshot categories.

New - Standing Order reconciliation.

Print and scan barcodes for your stock.

Recording of Instalment payments.

Customise GOS 2 comments box.

Set up to monitor patients on monthly Eye Care Plans.

Log of changes made by staff to dispensing costs.

Email your patients using preset messages.

Link patients to retinal photos.

New Analytics. eg Old:New sight tests, Best sales figures for different age groups and more.

Seamlessly connect a receipt printer and cash drawer.

Use your existing frame tracer with "One-Click" lens ordering system.

NHS Accreditation for electronic submission of GOS forms.

Variable appointment times for different Opticians.

Electronic Submission of GOS Forms ready.

New, simple multiple diary selection.

EPOS - Receipt Printing, Patient's Rx integrated into dispensing, VAT calculations, Outstanding balance, link to cash register, barcode stock.